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Approvals and request routing

Every request has an owner, a status, and an audit trail.

How it works · Approvals and request routing

In

  • Intake form
  • Email request
  • Chat message
  1. 1

    Submit

    Request through one form

    REQ-311

  2. 2

    Route

    Rules pick the approver

    Ops lead

  3. 3

    Decide

    Approver decides in chat

    Approved

    Human checkpoint

  4. 4

    Record

    Requester notified, trail saved

    Logged

Out

  • Status update
  • Audit trail
  • Open requests view
Approvals and request routing. Inputs: Intake form, Email request, Chat message. Steps: Submit, Request through one form; Route, Rules pick the approver; Decide, Approver decides in chat; Record, Requester notified, trail saved. Outputs: Status update, Audit trail, Open requests view.

How it works

01

The problem

Requests and approvals are chased through chat and email.

Step by step

  1. 01Submit. Request through one form.
  2. 02Route. Rules pick the approver.
  3. 03Decide. Approver decides in chat.Human checkpoint
  4. 04Record. Requester notified, trail saved.

Tools and control

02

Connects

  • Slack
  • Microsoft Teams
  • Airtable

Built on n8n. Equivalent tools can be swapped in.

Human control

A person stays in control at the "Decide" step. Everything else runs on rules you agree, with every run logged.

Next step

What would you like to improve?

Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.