Fulfilment
Paid orders create shipments with the courier, tracking numbers flow back to the customer, and invoices reach the accounting system.
E-commerce Operations Automation
Orders, stock, fulfilment, customer messages, and post-purchase flows connected across your store, warehouse, couriers, and accounts.
How it works · From paid order to tracked delivery
STEP BY STEP
In
Shopify
Stripe- Inventory
- 1
Order01
A paid order arrives
Order #8841
- 2
Stock02
Stock reserved across channels
Stock −1
- 3
Ship03
Courier label and pickup booked
Label created
- 4
Notify04
Tracking sent to the customer
Email sent
- 5
Account05
Invoice and fees to accounting
Synced
Out
- Courier booking
- Accounting entry
- Inventory
See how this would run on your own process, with your tools.
Book a free callThe problem
01
What this solves.
Orders are copied between the store, stock sheet, courier, and accounting system. Customers ask where their order is, stock runs out without warning, and abandoned baskets are never followed up.
What changes
- Orders flow from checkout to courier untouched
- Stock levels correct across channels
- Fewer order-status questions
- Revenue recovered after checkout
Use cases
02
What this looks like in practice.
Typical examples. Every build is scoped to your own process and systems.
Stock
Stock is checked every hour across channels; low items alert the buyer and draft a purchase order for approval.
Customer messages
"Where is my order?" questions are answered from live tracking data, and returns are started with the right label.
Scope
03
What we can build.
Capabilities
- Order-to-fulfilment workflows
- Inventory sync and low-stock alerts
- Abandoned cart and post-purchase flows
- Order-status and returns assistant
- Supplier and purchase order automation
- Daily sales and margin reporting
How it works
We map how an order moves today, then connect each system through its API with retries and alerts, so nothing is lost when a service is slow.
Tools we commonly work with
- Shopify
WooCommerce- Stripe
Xero
Google Sheets
Gmail
OpenAI
Limits and human review
Marketing messages follow consent rules in each market. Refunds and cancellations above limits you set go to a person.
Delivery
04
From first call to working system.
- 01
Discover
Days
- 02
Map
1–2 weeks
- 03
Design
Days
- 04
Build and test
2–6 weeks
- 05
Improve
Ongoing
You receive
- Order, stock, and messaging workflows
- Error handling and alerts
- Daily sales report
- Runbook and handover
Workflows
05
Workflows in this service.
Each one has its own page with a diagram of how it runs.
E-commerce
Order-to-fulfilment sync
Paid orders flow to the courier and accounts with tracking sent to customers.
See the workflowE-commerce
Inventory sync and low-stock alerts
Stock synced across channels, with alerts and draft purchase orders.
See the workflowE-commerce
Abandoned cart and post-purchase flows
Consent-based reminders and post-purchase messages that bring customers back.
See the workflowE-commerce
Order-status and returns assistant
Customers get live order status and start returns without waiting for an agent.
See the workflow
Questions
06
Common questions.
Do you work with Shopify and WooCommerce?
Yes, and with most marketplaces, couriers, and inventory systems that offer an API.
What happens on peak days?
Workflows are built to queue and retry, and we load-test the busiest paths before big sales events.
Next step
What would you like to improve?
Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.