Review and reputation monitoring
Every review is tracked, urgent ones flagged, and replies drafted for approval.
How it works · Review and reputation monitoring
STEP BY STEP
In
Google Maps
Facebook
- Email inbox
- 1
Detect01
New review found
2-star review
- 2
Classify02
Sentiment and topic
Delivery issue
- 3
Draft03
Reply drafted in your tone
Draft ready
- 4
Approve04
Owner approves and posts
Replied
Human checkpoint
Out
Slack
- Weekly summary
- Follow-up task
How it works
01
The problem
Negative reviews sit unanswered for days.
Step by step
- 01Detect. New review found.
- 02Classify. Sentiment and topic.
- 03Draft. Reply drafted in your tone.
- 04Approve. Owner approves and posts.Human checkpoint
Tools and control
02
Connects
Google Maps
Slack
OpenAI
Built on n8n. Equivalent tools can be swapped in.
Human control
A person stays in control at the "Approve" step. Everything else runs on rules you agree, with every run logged.
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03
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Next step
What would you like to improve?
Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.