Review requests after a visit
Timely review requests to satisfied customers, with unhappy ones routed for follow-up.
How it works · Review requests after a visit
STEP BY STEP
In
- Booking request
- CRM
- Online store
- 1
Trigger01
Visit or delivery completed
Completed
- 2
Ask02
Short satisfaction check
Score: 9
- 3
Invite03
Happy customers asked to review
Invite sent
- 4
Recover04
Low scores go to a manager
Called
Human checkpoint
Out
Google Maps
- Weekly summary
- Follow-up task
How it works
01
The problem
Happy customers rarely leave reviews unless asked at the right moment.
Step by step
- 01Trigger. Visit or delivery completed.
- 02Ask. Short satisfaction check.
- 03Invite. Happy customers asked to review.
- 04Recover. Low scores go to a manager.Human checkpoint
Tools and control
02
Connects
Gmail
Google Maps
Typeform
Slack
Built on n8n. Equivalent tools can be swapped in.
Human control
A person stays in control at the "Recover" step. Everything else runs on rules you agree, with every run logged.
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Next step
What would you like to improve?
Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.