Skip to content
Shapes

Review requests after a visit

Timely review requests to satisfied customers, with unhappy ones routed for follow-up.

How it works · Review requests after a visit

In

  • Booking request
  • CRM
  • Online store
  1. 1

    Trigger

    Visit or delivery completed

    Completed

  2. 2

    Ask

    Short satisfaction check

    Score: 9

  3. 3

    Invite

    Happy customers asked to review

    Invite sent

  4. 4

    Recover

    Low scores go to a manager

    Called

    Human checkpoint

Out

  • Google Maps
  • Weekly summary
  • Follow-up task
Review requests after a visit. Inputs: Booking request, CRM, Online store. Steps: Trigger, Visit or delivery completed; Ask, Short satisfaction check; Invite, Happy customers asked to review; Recover, Low scores go to a manager. Outputs: Google Maps, Weekly summary, Follow-up task.

How it works

01

The problem

Happy customers rarely leave reviews unless asked at the right moment.

Step by step

  1. 01Trigger. Visit or delivery completed.
  2. 02Ask. Short satisfaction check.
  3. 03Invite. Happy customers asked to review.
  4. 04Recover. Low scores go to a manager.Human checkpoint

Tools and control

02

Connects

  • Gmail
  • Google Maps
  • Typeform
  • Slack

Built on n8n. Equivalent tools can be swapped in.

Human control

A person stays in control at the "Recover" step. Everything else runs on rules you agree, with every run logged.

Next step

What would you like to improve?

Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.