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Job intake and dispatch

Jobs captured, matched to available people by rules, and tracked in real time.

How it works · Job intake and dispatch

In

  • Phone call
  • Email inbox
  • Website form
  1. 1

    Capture

    Job, location, and window

    JOB-902

  2. 2

    Match

    Nearest available technician

    Tech #4

  3. 3

    Dispatch

    Details sent to the technician

    Accepted

    Human checkpoint

  4. 4

    Update

    Customer kept informed

    On the way

Out

  • Status update
  • Dashboard
  • Courier booking
Job intake and dispatch. Inputs: Phone call, Email inbox, Website form. Steps: Capture, Job, location, and window; Match, Nearest available technician; Dispatch, Details sent to the technician; Update, Customer kept informed. Outputs: Status update, Dashboard, Courier booking.

How it works

01

The problem

Jobs arrive by phone and email, and dispatching depends on one person's memory.

Step by step

  1. 01Capture. Job, location, and window.
  2. 02Match. Nearest available technician.
  3. 03Dispatch. Details sent to the technician.Human checkpoint
  4. 04Update. Customer kept informed.

Tools and control

02

Connects

  • Google Sheets
  • Twilio
  • Google Maps
  • Slack

Built on n8n. Equivalent tools can be swapped in.

Human control

A person stays in control at the "Dispatch" step. Everything else runs on rules you agree, with every run logged.

Next step

What would you like to improve?

Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.