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Referral and document routing

Each document read, classified, and routed to the right person with a deadline.

How it works · Referral and document routing

In

  • Email inbox
  • Documents
  • PDF invoice
  1. 1

    Receive

    Letter or referral arrives

    Referral in

  2. 2

    Classify

    Type and urgency identified

    Specialist

  3. 3

    Route

    Owner and deadline set

    Dr. assigned

    Human checkpoint

  4. 4

    Track

    Overdue items escalated

    On track

Out

  • Follow-up task
  • Audit trail
  • Status update
Referral and document routing. Inputs: Email inbox, Documents, PDF invoice. Steps: Receive, Letter or referral arrives; Classify, Type and urgency identified; Route, Owner and deadline set; Track, Overdue items escalated. Outputs: Follow-up task, Audit trail, Status update.

How it works

01

The problem

Referrals and letters arrive by email and are sorted by hand.

Step by step

  1. 01Receive. Letter or referral arrives.
  2. 02Classify. Type and urgency identified.
  3. 03Route. Owner and deadline set.Human checkpoint
  4. 04Track. Overdue items escalated.

Tools and control

02

Connects

  • Gmail
  • Google Drive
  • OpenAI
  • Slack

Built on n8n. Equivalent tools can be swapped in.

Human control

A person stays in control at the "Route" step. Everything else runs on rules you agree, with every run logged.

Next step

What would you like to improve?

Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.