Voice receptionist and booking
Every call is answered, details captured, and bookings requested for confirmation.
How it works · Voice receptionist and booking
STEP BY STEP
In
- Phone call
Google Calendar- Policies
- 1
Answer01
Call answered, caller told it is AI
Call in
- 2
Capture02
Need and contact details taken
Details complete
- 3
Book03
Slot requested in the calendar
Thu 10:30
- 4
Confirm04
Reception confirms the booking
Confirmed
Human checkpoint
Out
- Booking request
- Conversation log
Slack
How it works
01
The problem
Calls are missed outside hours and during busy periods.
Step by step
- 01Answer. Call answered, caller told it is AI.
- 02Capture. Need and contact details taken.
- 03Book. Slot requested in the calendar.
- 04Confirm. Reception confirms the booking.Human checkpoint
Tools and control
02
Connects
Twilio
ElevenLabs- Google Calendar
OpenAI
Built on n8n. Equivalent tools can be swapped in.
Human control
A person stays in control at the "Confirm" step. Everything else runs on rules you agree, with every run logged.
More in Customer support
03
Customer support
Website and WhatsApp AI assistant
Routine questions answered instantly from approved content, with handover to a person.
See the workflowCustomer support
Email and ticket triage
Tickets are classified, prioritised, and drafted before an agent opens them.
See the workflowCustomer support
Customer onboarding sequence
Each new customer gets the right welcome, setup tasks, and check-ins on time.
See the workflow
Next step
What would you like to improve?
Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.