AI workflows for hospitality and travel.
Venues and operators where guest experience depends on fast replies and smooth handovers between teams.
The challenges
01
What slows teams down.
- 01
Guests message at all hours
Questions about check-in, parking, and menus arrive day and night.
- 02
Reviews decide bookings
Unanswered reviews and too few new ones cost future guests.
- 03
Requests get lost
Guest requests pass between front desk, housekeeping, and kitchen by word of mouth.
Featured workflow
02
Guest messaging and requests
Pre-arrival messages, instant answers, and requests routed to the right team.
How it works · Guest messaging and requests
STEP BY STEP
In
WhatsApp- Website chat
- Booking request
- 1
Welcome01
Pre-arrival message sent
Sent
- 2
Answer02
Questions answered from policies
Answered
- 3
Route03
Requests sent to the right team
Housekeeping
- 4
Escalate04
Complaints go to the manager
Escalated
Human checkpoint
Out
- Conversation log
- Status update
- Weekly summary
Workflows
03
What we build for hospitality and travel.
Each one has its own page with the steps, tools, and human checkpoints.
Customer support
Guest messaging and requests
Pre-arrival messages, instant answers, and requests routed to the right team.
See the workflowMarketing
Review requests after a visit
Timely review requests to satisfied customers, with unhappy ones routed for follow-up.
See the workflowMarketing
Review and reputation monitoring
Every review is tracked, urgent ones flagged, and replies drafted for approval.
See the workflowOperations
Scheduling and reminders
Bookings confirmed and reminded automatically, with easy rescheduling.
See the workflowData and reporting
KPI dashboards and anomaly alerts
Key numbers watched daily, with an alert when one moves outside its range.
See the workflowCustomer support
Voice receptionist and booking
Every call is answered, details captured, and bookings requested for confirmation.
See the workflow
Tools
04
Connected to the tools you already use.
WhatsApp Business
Google Maps
Gmail
Slack
Google Sheets
OpenAI
Built on n8n, so equivalent tools can be swapped in. Platform names describe what we connect to and do not imply a partnership.
Questions
05
Common questions.
Can it answer in several languages?
Yes. Assistants answer in the languages your guests use, tested before launch, from content you approve.
Does it connect to our booking system?
Where your property management or booking system offers an API or email notifications, yes.
Next step
Automating work in hospitality and travel?
Tell us what is taking too much time, what is difficult to manage, or what you would like your systems to do differently. You do not need a technical specification to start.